A devastated mother has claimed her family’s night out was left in tatters when they were refused entry to the filming of Paddy McGuinness’s Take Me Out not once, but twice.
Louise Llewellyn said her daughter was in tears after they spent their hard-earned cash on special outfits for the occasion after securing priority tickets, only to be told they couldn’t come in.
Priority tickets allow would-be guests first pick of seats ahead of general admission.
Louise and daughters Nuala, 14, and 12-year-old Samara had arranged a babysitter and paid for parking before boarding the bus for the Maidstone Studios in Kent.
But the family’s night was ruined after the trio were apparently told the venue was full.
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Louise called Applause Store, which provided the tickets, the following day and an "very apologetic" worker offered her five priority tickets to another Take Me Out show.
The 48-year-old, from Wateringbury, Kent, said: "The man I spoke to was very apologetic and offered us five priority tickets to another Take Me Out showing.
"I was happy with this and decided to take my niece and nephew along."
But when the family arrived to see the show last Wednesday, she says they were turned away again.
Louise said: "There was a 1980s dress-up theme and we bought costumes.
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They bought special outfits for the occasion
"We were all excited. This time we were further ahead in the queue and then we were sent to the front for priority."
The group waited for 20 minutes before being told that no one else was allowed in.
Louise said: "My daughter was in tears. I heard the woman telling someone this was a one-off incident.
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(Image: ITV Picture Desk)
"We must have very bad luck for it to happen twice in a row.
"I’ve been talking to other people who have had the same experience, it’ common apparently and young children are left devastated.
"My kids were really upset. They had told all their friends at school they were going and were very embarrassed.
"I haven’t even had a response from the manager at Applause Store. I phoned up and spoke to a lady who said he would reply at ‘some stage’."
Louise spent £50 with outfits and petrol on both trips.
Mirror Online has contacted Applause Store for comment.
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